An appointment system is in operation at both our surgeries. Pre-book able appointments can be made up to 2 weeks in advance. Same day appointments are available every morning and afternoon but they can only be booked on the day of the appointment. Medical emergency appointments are available every day. Please help the receptionists by telling them whether or not your problem is urgent. The GPs consult between 9am and 11.30am and 3pm and 6pm. Consultation times for individual doctors are available on request.
Remember to cancel any unwanted appointments.
The practice offers evening appointments three nights a week at Edinburgh Road surgery to suit those patients who experience difficulty in accessing our services due to work commitments.
Doctors offer telephone consultations to patients who do not require to be examined. Please ensure you are available and that we have the correct telephone number for doctor to return your call.
Medical students and Nursing students attend the practice from time to time. We hope that you will co-operate with us and help the students to learn about general practice. However, you will be informed of their presence in advance, and if you do not want them to be present at a consultation, your wishes will be respected. This will not affect your treatment in any way.
Access to Doctors/Nurses
In keeping with Government guidelines we are working towards an appointment system that allows access to a doctor or nurse within 48hrs. Given our current staffing levels we are not always able to meet this, particularly at times of high demand. However, we guarantee to see anyone the same day if considered necessary.